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Staff retention

Why Retaining Employees is Better Than Hiring Replacements

Anyone who has ever been in a business knows how hard it is to find and keep the right people. Australia’s employment rate at the end of July 2021 was just 4.6% and continues to trend lower. In one of the toughest hiring markets we’ve ever seen, it’s essential that business owners do everything they … Read More

Accounts Payable

Why Every Small Business Should Automate Accounts Payable

As a small business owner, you should focus not only on growth but also on efficiency. Even with limited resources, one area where you can achieve this goal is by automating your accounts payable process. Accounts payable can be an administrative burden for many small business owners, it takes them away from their core operations … Read More

Value Pricing

Value Pricing Basics

Value pricing is a pricing strategy that takes the value your service provides to your customer and sets an appropriate price that demonstrates more value than your service costs. It can be used as a tool for increasing revenue, improving profit margins or simply providing customers with the best quality product for their needs. Let’s … Read More

Improve Customer Experience

6 Ways To Improve Your Customer Experience

Business owners often think that the secret toward better sales is having the best product on the market. Whilst that can be a critical element, if you have poor customer experience your excellent product would go to waste. Not convinced? Check out Oracle’s customer experience impact report. It says that around 89% of customers switch … Read More

Sales Training

8 Strategies for Effective Sales Training

Global reports say that about 57% of salespeople have failed to meet their quotas in 2018. Needless to say, the situation became a lot worse in 2020 due to the pandemic. But let’s not blame it on external factors. If your sales team isn’t fulfilling your goals, you need to ask yourself: Are you doing … Read More